--- title: "Privacy Policy | White Horse Roofing Services" description: "How White Horse Roofing Services collects, uses and protects your personal data under UK GDPR and the Data Protection Act 2018." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "#organization", "name": "White Horse Roofing Services", "alternateName": "White Horse Roofing", "url": "https://whitehorseroofing.co.uk/", "logo": "https://whitehorseroofing.co.uk/favicon.png", "founder": { "@type": "Person", "name": "Kaleb Smith" }, "foundingDate": "2017", "areaServed": [ "Oxfordshire", "Berkshire", "Cotswolds" ], "contactPoint": [ { "@type": "ContactPoint", "telephone": "+447522468971", "email": "whitehorseroofing@outlook.com", "contactType": "customer service", "areaServed": "GB", "availableLanguage": [ "en" ] } ], "sameAs": [ "https://www.checkatrade.com/trades/whitehorseroofingservices", "https://www.facebook.com/profile.php?id=61582726722892", "https://www.instagram.com/whitehorseroofingservices/" ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "#website", "name": "White Horse Roofing Services", "url": "https://whitehorseroofing.co.uk/", "inLanguage": "en-GB", "publisher": { "@id": "#organization" }, "potentialAction": { "@type": "SearchAction", "target": "https://whitehorseroofing.co.uk/services?q={search_term_string}", "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://whitehorseroofing.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Privacy Policy", "item": "https://whitehorseroofing.co.uk/privacy-policy" } ] } ] --- Open 8am–6pm · Emergency call-outs available · Serving Oxfordshire · Berkshire · Cotswolds [whitehorseroofing@outlook.com](mailto:whitehorseroofing@outlook.com) [07522 468971](tel:+447522468971) [![White Horse Roofing Services](/__l5e/assets-v1/ddadd9ac-202c-46ca-86ec-012c872c474c/logo-white-horse.png)](/) [Home](/) [About](/about) [Services](/services) [Roof Repairs](/services/roof-repairs)[Pitched Roofing](/services/pitched-roofing)[Cotswold Stone Roofing](/services/cotswold-stone-roofing)[Flat Roofing](/services/flat-roofing)[Guttering](/services/guttering)[Fascias & Soffits](/services/fascias-soffits)[Chimney Repairs](/services/chimney-repairs)[Repointing](/services/repointing)[Leadwork](/services/leadwork)[Roof Cleaning](/services/roof-cleaning) [Areas](/areas) [Oxford](/areas/oxford)[Abingdon](/areas/abingdon)[Didcot](/areas/didcot)[Wantage](/areas/wantage)[Witney](/areas/witney)[Reading](/areas/reading)[Newbury](/areas/newbury)[Cirencester](/areas/cirencester)[Faringdon](/areas/faringdon) [Our Work](/our-work) [Reviews](/reviews) [Contact](/contact) [07522 468971](tel:+447522468971)[Get Free Quote](/contact) [](tel:+447522468971) 1. [Home](/) 2. Privacy Policy Legal # Privacy Policy How we handle your personal information under UK GDPR and the Data Protection Act 2018. **Last updated:** 8 September 2026 ## 1\. Who we are White Horse Roofing Services ("we", "us", "our") is a family-run roofing business owned by Kaleb Smith, serving Oxfordshire · Berkshire · Cotswolds. You can contact us at [whitehorseroofing@outlook.com](mailto:whitehorseroofing@outlook.com) or [07522 468971](tel:+447522468971). ## 2\. Information we collect When you contact us for a quote or through our website, we may collect: your name, phone number, email address, property postcode, and details of the roofing work you require. We do not knowingly collect data from children under 16. ## 3\. How we use your information We use your information only to: respond to your enquiry, arrange and carry out surveys, issue quotes and invoices, keep records for accounting and warranty purposes, and where relevant answer follow-up questions after a job is completed. ## 4\. Lawful basis We process your data on the lawful bases of (a) taking steps at your request prior to entering a contract, (b) performance of a contract with you, and (c) our legitimate interests in running our business, keeping records and honouring guarantees. ## 5\. Sharing your information We do not sell your data. We share it only with service providers strictly necessary to run the business (for example our accountant or email host), and where required by law. ## 6\. How long we keep it Enquiry details are kept for up to 24 months. Records relating to completed work and guarantees are kept for the length of the guarantee plus six years to meet HMRC requirements. ## 7\. Your rights Under UK GDPR you have the right to access, correct, delete or restrict processing of your personal data, and to object to processing or request portability. To exercise these rights, email us at whitehorseroofing@outlook.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk). ## 8\. Cookies Our website uses only essential cookies required for the site to function. We do not use third-party advertising cookies. ## 9\. Changes to this policy We may update this policy from time to time. The latest version will always be published on this page. Questions? Read our [terms & conditions](/terms-conditions) or [get in touch](/contact). ![White Horse Roofing Services](/__l5e/assets-v1/ddadd9ac-202c-46ca-86ec-012c872c474c/logo-white-horse.png) Excellence Above Every Home Family-run roofing contractors specialising in traditional Cotswold stone, natural slate and modern flat-roof systems across Oxfordshire, Berkshire and the Cotswolds. [Checkatrade 9.78/10](https://www.checkatrade.com/trades/whitehorseroofingservices)[](https://www.facebook.com/profile.php?id=61582726722892)[](https://www.instagram.com/whitehorseroofingservices/) #### Services - [Roof Repairs](/services/roof-repairs) - [Pitched Roofing](/services/pitched-roofing) - [Cotswold Stone Roofing](/services/cotswold-stone-roofing) - [Flat Roofing](/services/flat-roofing) - [Guttering](/services/guttering) - [Fascias & Soffits](/services/fascias-soffits) - [Chimney Repairs](/services/chimney-repairs) - [Repointing](/services/repointing) - [Leadwork](/services/leadwork) - [Roof Cleaning](/services/roof-cleaning) #### Areas - [Oxford](/areas/oxford) - [Abingdon](/areas/abingdon) - [Didcot](/areas/didcot) - [Wantage](/areas/wantage) - [Witney](/areas/witney) - [Reading](/areas/reading) - [Newbury](/areas/newbury) - [Cirencester](/areas/cirencester) - [Faringdon](/areas/faringdon) #### Get in touch - [07522 468971](tel:+447522468971) - [whitehorseroofing@outlook.com](mailto:whitehorseroofing@outlook.com) - Oxfordshire · Berkshire · Cotswolds - Open 8am–6pm Emergency call-outs available © 2026 White Horse Roofing Services. All rights reserved. Owner: Kaleb Smith. [Privacy Policy](/privacy-policy)[Cookie Policy](/cookie-policy)[Terms & Conditions](/terms-conditions) [Call Now](tel:+447522468971) [Free Quote](/contact) [](https://wa.me/447522468971?text=Hi%20White%20Horse%20Roofing%2C%20I'd%20like%20a%20quote%20for%20some%20roofing%20work.) We use essential cookies to run this site, plus optional cookies to measure how it's used. [Cookie Policy](/cookie-policy) AcceptReject